Which type of document is an inquiry in a sales process?

An inquiry in a sales process is typically considered not legally binding. This means that when a potential buyer expresses interest in a product or service, that communication does not create any legal obligation for either party. It simply serves as a way for the buyer to gather information and for the seller to provide details about their offerings.

Inquiries are preliminary steps in the sales process, allowing both parties to explore possibilities without commitment. The nature of inquiries is to facilitate dialogue and understanding, which can evolve into a formal offer or contract if the parties decide to proceed. However, until a formal agreement is reached, an inquiry by itself holds no legal force.

Understanding the non-binding nature of inquiries helps to clarify the intentions behind communications in sales, ensuring that neither party assumes any legal responsibilities until a formal agreement is executed.