Which term describes the ability of an organization to sustain a competitive edge over its rivals?

Study for the Information Technology Applications 203C (ITA203C) FE Test. Utilize flashcards and multiple-choice questions, each with hints and explanations. Prepare effectively for your exam!

The term that describes the ability of an organization to sustain a competitive edge over its rivals is competitive advantage. This concept refers to the attributes or capabilities that allow a company to outperform its competitors. Competitive advantages can stem from various sources, including unique products, superior technology, cost efficiency, strong brand recognition, or exceptional customer service.

Having a competitive advantage means that the organization can create more value for its customers than its competitors. This can lead to increased market share, higher profits, and greater sustainability in the marketplace. For instance, a company that innovates effectively or provides a unique customer experience can maintain an edge that is difficult for competitors to replicate.

The other terms, while relevant in their own contexts, do not specifically encapsulate the sustained edge over rivals. Market penetration refers to the strategy of increasing market share within existing markets. Operational efficiency relates to performing business processes in the most cost-effective manner. Strategic alignment involves ensuring that an organization’s objectives, resources, and operations are in sync to achieve its goals, but it does not directly address competitive advantages.

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