Which of the following is true regarding user resistance to new systems?

Study for the Information Technology Applications 203C (ITA203C) FE Test. Utilize flashcards and multiple-choice questions, each with hints and explanations. Prepare effectively for your exam!

User resistance to new systems is often connected to the perceived effort required to adopt and integrate those systems into daily routines. When users believe that a new system will demand significant effort, time, or learning, they are more likely to resist its implementation. This perceived effort can stem from concerns about the complexity of the system, the potential disruption of established workflows, or doubts about the utility of the new technology.

In contrast, the other statements about user resistance lack accuracy. Resistance is not always permanent; it can change over time as users become more accustomed to the new system and its benefits become clearer. Additionally, user resistance can significantly affect the overall success of implementation, leading to delays, lower productivity, or even project failure if not addressed properly. Lastly, while training can alleviate some resistance by increasing familiarity and confidence with the system, it does not automatically eliminate all resistance, as user attitudes, organizational culture, and communication strategies also play critical roles in the acceptance of new technology.

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