Which of the following could be considered a barrier to successful IT implementation?

Choosing the lack of employee training on new systems as a barrier to successful IT implementation is a strong choice because it directly impacts how effectively an organization can integrate new technology into its existing workflows. When employees are not adequately trained, the potential benefits of the new system—such as improved efficiency, enhanced productivity, and better data management—cannot be fully realized. Employees may struggle to use the software or hardware properly, which can lead to mistakes, frustration, and decreased morale.

Additionally, inadequate training can result in resistance to change, where employees are reluctant to adopt new technologies because they feel unprepared or overwhelmed. This can create a cultural barrier that further hampers the implementation process. Successful IT implementation relies heavily on user adoption and engagement, making training an essential component of any technology rollout.

In contrast, the availability of new technology, while important, does not inherently present a barrier. High turnover rates in IT staff could cause disruptions and delays in implementation but are a broader human resources issue rather than a direct barrier to IT implementation itself. Increased customer demand typically drives innovation and improvement rather than hindering IT initiatives. Understanding these nuances helps clarify why employee training is fundamental to successful technology adoption within an organization.