Which of the following best describes major types of knowledge management systems?

The selection of enterprise-wide knowledge management systems, knowledge work systems, and intelligent techniques accurately represents the major types of knowledge management systems. These categories focus on efficiently capturing, distributing, and effectively using knowledge within an organization.

Enterprise-wide knowledge management systems are designed to facilitate the sharing of knowledge across different departments and locations. They aim to create a centralized repository of company knowledge that can be easily accessed by employees, thereby enhancing collaboration and decision-making.

Knowledge work systems are specifically tailored to support the creation and dissemination of new knowledge. They often include tools like document management systems, as well as software for collaboration and information sharing, helping teams to innovate and solve problems more effectively.

Intelligent techniques encompass advanced technologies such as artificial intelligence and machine learning that can analyze large volumes of data and derive insights. These systems help organizations leverage their knowledge assets by providing predictive analytics, automated recommendations, and other capabilities that aid in decision-making.

The other options presented do not primarily focus on knowledge management systems. They instead refer to broader categories of systems that support general business functions rather than the specialized processes of managing organizational knowledge. This distinction highlights why option D is the most appropriate choice.