When users perceive that using a new information system requires substantial time and effort, how do they usually respond?

When users perceive that using a new information system demands considerable time and effort, they typically respond by resisting the implementation. This resistance often stems from a variety of concerns, such as the fear of the unknown, the difficulty of adapting to new processes, or the potential disruption to established workflows.

When users feel that the learning curve is steep or the demands on their time are significant, they may develop a negative attitude toward the new system, leading to skepticism about its potential benefits. This reaction can manifest as a reluctance to engage with the system, vocal opposition to its adoption, or even active avoidance of using it.

Additionally, if users believe that the existing system is sufficient for their needs, the perceived burden of adjusting to a new information system can result in resistance rather than enthusiasm or eagerness to learn. Therefore, it is crucial for organizations to manage change effectively, provide appropriate training, and communicate the advantages of the new system to facilitate a smoother transition.