When should change management be addressed according to best practices?

The best practice is to address change management before a project is developed. This proactive approach is integral because it sets the groundwork for successfully managing the transition associated with the new system or changes to existing systems. By beginning change management early, organizations can effectively identify potential resistance, engage stakeholders, and ensure that communication strategies are in place.

Early change management also allows for the gathering of input from users and stakeholders, which can be critical in shaping the project's direction and outcomes to better align with user needs. This early involvement helps in building a sense of ownership among users and stakeholders, increasing the likelihood of acceptance and successful implementation later on.

By embedding change management into the project from the outset, teams can capture feedback and make necessary adjustments throughout the development phases, rather than reacting to resistance or challenges only during or after implementation. This strategic oversight ultimately leads to smoother transitions, increased user satisfaction, and a higher success rate for projects.