What was the primary concern facing the Girl Scouts regarding their supply chain problems?

The primary concern facing the Girl Scouts regarding their supply chain problems was that the ordering process was inefficient for a large volume of orders. This inefficiency likely impacted their ability to manage their inventory and fulfill orders in a timely manner, particularly during peak times, such as cookie sales. An ineffective ordering process can lead to delays, miscommunication, and challenges in meeting the demands of customers, which is critically important for organizations that rely on timely deliveries to support their fundraising and operational goals. As they serve a large number of volunteers and customers, the inefficiencies in the ordering process would exacerbate existing challenges and hinder overall operational effectiveness.

In this context, while issues like high error rates, the time commitment required of volunteers, and outdated systems are often problematic in supply chains, it is the inefficiency of handling large volumes of orders that shapes the core of the Girl Scouts' supply chain concerns. Thus, focusing on improving the ordering process would be a foundational step in addressing broader supply chain challenges.