What type of systems do managers need to monitor internal operations and external relations?

Managers require systems that effectively help them oversee both internal operations and external relationships. Management information systems are specifically designed for this purpose. They aggregate data from various internal sources, providing managers with streamlined reports and dashboards that enable decision-making and performance monitoring.

Management information systems can analyze past and present data to yield insights into workflows, productivity, and resource allocation within an organization. Additionally, they can interface with data about external relations, such as customer interactions and market trends, allowing managers to understand their position in the marketplace and evaluate external factors influencing operations.

In contrast, decision-support systems are primarily utilized for complex decision-making and do not focus as heavily on routine monitoring. Knowledge systems facilitate sharing and managing organizational knowledge but do not inherently track operations or relations as effectively. Transaction processing systems deal with the collection and processing of data from daily transactions but do not provide the analytical tools necessary for managerial oversight of broader operations and relationships.