What is the process that integrates supplier, manufacturer, distributor, and customer logistics processes?

The process that integrates supplier, manufacturer, distributor, and customer logistics processes is known as supply-chain management. This approach involves the systematic coordination and optimization of all activities involved in bringing a product or service from conception to delivery.

Supply-chain management focuses on overseeing and managing the flow of goods, information, and finances as these elements move from supplier to manufacturer to distributor and finally to the customer. It emphasizes collaboration among all parties involved to ensure efficiencies, reduce costs, improve quality, and enhance customer satisfaction—factors that are essential in today's competitive business environments.

Collaborative distribution primarily refers to shared distribution resources among partners but is not comprehensive enough to encompass the entire logistics integration across the supply chain.

Reverse logistics deals specifically with the processes involved in the return of goods from customers back to suppliers or manufacturers, rather than the entire supply chain logistics.

Enterprise planning often relates to the overall strategic planning within an organization, which may include but is not limited to supply chain aspects, and does not specifically focus on the integration of logistics processes across supply-chain entities.

Thus, supply-chain management is the correct term for the comprehensive integration of all the logistics processes from suppliers to customers.