What is a managerial element in the UPS tracking system?

The decision to use automation is indeed a managerial element in the UPS tracking system because it involves strategic planning, resource allocation, and operational decision-making at a higher management level. By choosing to implement automation, management can enhance efficiency, reduce human error, and improve service delivery. This decision reflects foresight in adapting to technological advancements to streamline processes such as package sorting, tracking, and customer notifications.

In a broader context, this decision ties into how the overall operations are structured and managed. Management must consider factors like cost, training, and the potential impact on service quality when deciding to automate certain processes. Hence, it demonstrates a clear managerial perspective on improving the company's operational capability and competitiveness.