What is a critical aspect of training in information systems implementation?

A critical aspect of training in information systems implementation is that it should cover both novice and expert user needs. This comprehensive approach ensures that all users, regardless of their experience level, have the necessary skills and knowledge to effectively use the system. Novices require foundational training to understand the basic functionalities, while expert users may need advanced training that focuses on optimization and specialized features.

This dual focus aids in enhancing overall productivity, as it empowers all users to contribute effectively to the organization's goals. By addressing the varied needs of the user base, organizations can mitigate resistance to change, foster user engagement, and improve the likelihood of successful implementation and adoption of the information system.