What is a common barrier to the adoption of new systems in organizations?

Lack of user involvement is a significant barrier to the adoption of new systems in organizations because it directly impacts the acceptance and usability of those systems. When users are not involved in the design, development, or implementation processes, they may feel disconnected from the system. This disconnect can lead to resistance to change, as users might not see the relevance of the new system to their work or may be skeptical about its benefits. Engaging users helps ensure that their needs and feedback are incorporated, which fosters a sense of ownership and increases the likelihood of successful adoption.

Organizations that prioritize user involvement tend to create systems that align better with actual workflows and user expectations, enhancing usability and encouraging acceptance. In contrast, when organizations overlook this aspect, they often encounter frustration, decreased productivity, and ultimately, a failure of the new system to meet its intended goals. This highlights the importance of involving users early and often in the process to mitigate barriers to adoption.