What concept describes quality control achievement as an end goal?

The concept that describes quality control achievement as an end goal is Total Quality Management (TQM). TQM is a comprehensive management approach that focuses on continuous improvement in all aspects of an organization, with an emphasis on delivering high-quality products and services. The philosophy of TQM revolves around the idea that quality is not just a one-time effort but a sustained commitment across all operations, encouraging employee involvement and customer satisfaction.

TQM aims to create a culture where quality is prioritized by everyone in the organization and is embedded into the processes and workflows, making quality control an ongoing objective rather than a final destination. The emphasis on continuous improvement aligns with TQM's foundational principles, showcasing its dedication to maintaining and enhancing quality standards within the organization over time.

In contrast, other concepts, while related to efficiency and quality, focus on different aspects of processes. For example, Business Process Management (BPM) primarily focuses on improving and managing processes, whereas Business Process Reengineering (BPR) emphasizes radical changes to optimize performance. Six Sigma aims to reduce defects and variability in processes to improve quality but does not encapsulate the broad cultural and operational changes emphasized by TQM.