The field that deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees is called:

The correct answer, which pertains to management information systems, encompasses both the behavioral and technical aspects related to the development, utilization, and influence of information systems within an organization. This field is crucial for understanding how information systems can support managerial decision-making and improve organizational efficiency.

Management information systems focus on the systems that help managers make decisions, emphasizing how technology can be integrated with organizational processes and behavioral dynamics. This involves examining the user experience, the impact on work processes, and the necessary training and support for employees to effectively use these systems.

Other fields mentioned, such as information systems literacy, mainly concern the knowledge and skills needed to effectively use information systems, but do not extend to the broader organizational impact. Information systems architecture focuses on the structural design of systems rather than their behavioral implications. Information technology infrastructure refers to the physical and software components that support an organization's IT environment, lacking the emphasis on management and human factors. Thus, management information systems are uniquely positioned at the intersection of technology and management practices.