Mintzberg's classification of managerial roles defines three main categories. What are they?

Mintzberg's classification of managerial roles identifies three primary categories: interpersonal, informational, and decisional. Each of these categories encompasses various roles that managers perform in their day-to-day activities.

Interpersonal roles involve interacting with people both inside and outside the organization. This includes roles such as figurehead, leader, and liaison, where the manager engages in activities that foster relationships and team cohesion.

Informational roles focus on the management of information. Managers in this category are responsible for collecting, sharing, and utilizing information. They can act as monitors who seek out information, disseminators who communicate internally, and spokespersons who represent the organization externally.

Decisional roles involve making choices and taking action. Managers in this domain are seen as entrepreneurs, handling disturbances, allocating resources, and negotiating. This categorization emphasizes the responsibility of managers to make informed decisions that affect the organization’s direction.

Understanding these classifications helps clarify the multiple dimensions of managerial work and highlights the various functions that a manager must fulfill to succeed in their role.