How should management control the development of end-user applications?

The correct answer encompasses both requiring cost justification for end-user information systems projects and establishing standards for user-developed applications. This dual approach is essential for effective management control over the development of end-user applications.

Establishing standards for user-developed applications ensures that all applications adhere to certain quality benchmarks and technical specifications. This helps maintain consistency, interoperability, and reliability across the organization’s various applications. Standards can cover a range of factors, including security protocols, data management practices, and user interface design, which contributes to overall system integrity and user satisfaction.

Requiring cost justification adds a critical dimension by ensuring that resources allocated to these projects are justifiable and that there is a clear business need driving the investment. This method serves to prevent frivolous or poorly thought-out projects from consuming valuable budget and time resources. By having a cost justification process in place, management can assess the potential return on investment and prioritize projects that align with the organization’s strategic goals.

Combining both standards and cost justification fosters an environment where end-user applications can be developed efficiently and effectively, aligning with organizational objectives while minimizing risks associated with uncontrolled development practices. This holistic approach supports responsible management of technology resources within the organization.