Executive support systems (ESS) are specifically designed for which level of the organization?

Executive support systems (ESS) are specifically designed to assist senior management in an organization. These systems provide top executives with easy access to internal and external information relevant to their strategic decisions. By integrating data from various sources, ESS helps senior managers monitor organizational performance, analyze trends, and make high-level decisions based on comprehensive data insights.

The focus on senior management is critical because they are responsible for setting the strategic direction and vision of the company, which requires a different type of information than that typically needed by operational or middle management levels. For instance, while operational systems might deal with day-to-day transactions and middle management with tactical decisions, ESS synthesizes data to support long-term planning and decision-making processes for executives.