An example of a business using information systems to attain operational excellence is:

The choice of Wal-Mart's RetailLink system as an example of a business using information systems to attain operational excellence is particularly relevant because it demonstrates how technology can drastically improve efficiency and operational performance in a retail context. The RetailLink system allows suppliers to see real-time sales data, inventory levels, and other critical metrics. This visibility enables suppliers to manage their inventories better, streamline their supply chains, and collaborate more effectively with Wal-Mart.

By leveraging this information system, Wal-Mart has been able to optimize its stock levels, reduce costs, and enhance its responsiveness to customer demand. This operational excellence is primarily achieved through integrated technology solutions that facilitate seamless communication and data exchange between Wal-Mart and its suppliers, leading to a more efficient supply chain and improved overall business performance.

Other options do showcase important aspects of business operations; however, they do not exemplify the same level of operational excellence facilitated by information systems. For instance, while the Mandarin Oriental hotel's customer-preference tracking system enhances customer service, it does not necessarily optimize operational efficiencies at the same scale. Verizon's digital dashboard offers useful information for decision-making but may not directly impact operational processes in a way that improves overall business efficacy as drastically as the RetailLink system. Apple’s iPod, while an innovative product